FAQ
kurunTOKYO's ballet shoes are made with a slightly slender design so that the silhouette looks beautiful when worn. Please choose a half size (0.5cm) larger than your usual size for a more comfortable fit. Please try it on and if it doesn't fit you, we will exchange the size for free. *However, only within Japan. There will be a charge from the second time onwards.
Select your desired color and size from the product page and click the button to receive a restock notification email. If you register your email address, we will contact you by email as soon as the item becomes available.
If you wish to return or exchange an item, please contact us via email.
Please check this page for details.
https://kurun.tokyo/pages/repayment
Please contact us by email to the address info@kurun.jp, including the details of the product you wish to cancel or change.
Please contact the store where you purchased the item, as the item will be accepted at the store where you purchased it.
SPITIFARO Kobe store 078-381-9643
If your ribbon comes undone, watch this video.
Alternatively, you can bring it to a fitting salon and our staff will retie it for you.
How to tie a ribbon from kurun official on Vimeo .