Regarding delivery
■Delivery company: Sagawa Express
■Shipping Fee
The following shipping fees apply to all products:
・Hokkaido ¥990
・Honshu ¥660
・Okinawa ¥990
■ Time specification
You can choose from the following times: Morning / 12:00-14:00 / 14:00-16:00 / 16:00-18:00 / 18:00-20:00 / 18:00-21:00 / 19: 00-21:00.
About international shipping
Currently, we only ship to six countries: Singapore, Hong Kong, Malaysia, Taiwan, Thailand, and the United States.
■Shipping Fee
・Singapore, Hong Kong, Malaysia, Taiwan, Thailand ￥4,400 (tax included)
America
￥6,600(tax included)
■ Delivery period
・Delivery time is approximately 7 to 14 days.
Delivery may be delayed in some countries and regions.
- We cannot accept requests for specific delivery dates and times.
■About customs duties at the delivery destination
Import tax, VAT (value-added tax), customs fees, etc. may apply.
Regulations vary by country and region.
If such charges occur, they will be borne by the recipient. Please pay directly to the delivery company or customs.
Please check the import restrictions and items forbidden in the destination country before placing your order.
Due to the regulations of the destination country, we cannot refund the shipping fee even if the item is not received.
· Singapore
· Hong Kong
· Malaysia
· Taiwan
· sea bream
· America
■Notes
We cannot guarantee against products that are not able to clear customs and are confiscated or refused.
Please note that we cannot answer inquiries regarding customs duties.
■Returns and exchanges
We do not accept returns, refunds or exchanges. In addition, there will be no refunds if you are unable to receive the product due to the destination country's regulations.
Overseas Shipping
We currently ship to the following six countries:
Singapore, Hong Kong, Malaysia, Taiwan, Thailand, United States.
■Shipping Fees
・Singapore
・Hong Kong
・Malaysia
・Taiwan
Thailand
¥4,400 (tax included)
・United States
¥6,600 (tax included)
■Estimated Delivery Time
・The estimated delivery time is approximately 7 to 14 days.
・Delivery may be delayed depending on local conditions in some countries or regions.
・We do not accept requests for specific delivery dates and times.
■Customs Duties and Tax
・Import duties, VAT (Value-Added Tax), customs clearance fees, or other related charges may apply.
・Regulations vary by country and region. If such charges occur, they will be the responsibility of the recipient.
・Please make payments directly to the courier or customs office if required.
Before placing your order, please check the prohibited and restricted items for your shipping destination.
If a package is rejected or cannot be delivered due to the destination country's regulations, no refunds will be issued.
・Singapore
・Hong Kong
・Malaysia
・Taiwan
Thailand
・United States
■Important Notice
・We are not responsible for items confiscated or rejected by customs.
・We are unable to provide information regarding customs duties.
■Returns & Exchanges
・We do not accept returns, refunds, or exchanges.
・If a package is rejected due to the recipient country's regulations, no refunds will be issued.
